We act as your on-demand order processing department, with ourĀ warehouse + teamĀ seamlessly becoming an extension of your business.
No hassle. No fuss. Get started today!
We're ideal for start-up, small & growing sellers / ecommerce stores.
Our warehouse + team becomes yours; we'll act as an extension of your business.
On-demand order processing. When orders come in, we're ready to process them.
Simple & transparent pricing. Only pay for what you need and use.
We'll treat your business like it's our own; with care and attention.
Simply sign-up online, send us your stock and we can start working for you within days.
Create your account by providing basic details about your business and your specific order processing needs. After signing up, youāll receive immediate confirmation and our warehouse address. Weāll schedule a quick on-boarding call to ensure weāre aligned on how you'd like to work with us.
Ship your products to our warehouse, either via courier or by dropping them off yourself. We recommend sending at least a month's worth of stock to reduce the need for frequent shipments. You can even have new stock deliveries sent directly to usāweāll notify you when itās received and accounted for.
Give us access to your online platform so we can monitor incoming orders, or simply email us your order requests. Just provide the item(s), quantity, and the customer's name and address. As orders come in, weāll promptly pick, pack, and dispatch them.
Weāll keep your online platform updated with order statuses and tracking details (if applicable) as orders are dispatched. Plus, weāll notify you of any important updates, including inventory levels and any other key information to ensure everything runs smoothly.
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If you need to receive post in more than 2 names, the cost per additional mailing name is Ā£2.99 per month.
We can forward your post to you anywhere in the world. Post is consolidated into one package and sent at your preferred frequency (normally weekly or monthly). All you pay is the cost of postage (Royal Mail standard rates) + 10% handling/packaging fee.
With your permission, we can open your post and scan + email the contents to you. Ideal for viewing and reading your mail on the go! We charge 40p/page.
For the duration you hold an active account with us, we can hold your post at no extra charge until further notice (as long as the amount isnāt excessive).
We can accept parcels/packages on your behalf and forward them on. We define a parcel as any item weighing over 1kg. We charge Ā£2.50/parcel + postage forwarding cost. If you wish, we can consolidate your parcels/packages before sending to save on postage. If you require us to hold it for more than a week, storage is Ā£5/week.
A real UK street address. You can customise the address format to appear business or residential.
The actual address is based just 30 minutes from Manchester (in Cheshire). You do not need to be based in or even near our location yourself to use the service (we have clients worldwide).
The full address will be released to you when you sign-up (we do this to prevent unauthorised use).
We give you a real, physical UK mail address to use which gives a better impression, image and improved credibility. Itās also more private, discreet and confidential compared to Royal Mailās PO Box service. As if that wasnāt enough, weāre cheaper too, with no long contracts.
Our service is available to receive post for any individuals and sole trader/proprietor businesses from the UK, as well as any individuals and businesses from anywhere else in the world.
The address we give you can be used to receive post for any purpose (as long as itās legal of course!) from any person, business or organisation anywhere in the world.
However, due to regulations, our address cannot be used with Companies House in the UK, or by UK Limited Companies and Partnerships; please see the services we can offer here.
We can accept letters, parcels and packages, including any deliveries that need to be signed for. We just ask that items aren’t excessive in weight and size.
You must ensure that when you give out your new address, it is clear to anyone writing to you that they should include either your name or business name (or both) on the envelope. You must also inform us of any mailing names you intend to use so that post received can be matched to your account.
As standard, our packages allow two (2) mailing names. For example, this could be your name and your businesses name. Or if youāre using the service for personal use, perhaps your name and your partnerās name. If you require more than two names, you can purchase additional mailing names at a cost of Ā£2.99 each per month. To add additional mailing names, please contact us.
Weāll handle your post exactly as youāve instructed us to. You can specify how you would like us to handle your post during the sign-up process. If you need to change these instructions at any point, just contact us.
You can choose to have your post:Ā
Forwarded on to you (UK and worldwide)Ā
Scanned + emailedĀ
Held until further noticeĀ
For security purposes, we do not offer the ability to collect post from our offices.
You can change/update your mail handling preferences at any time by contacting us.
For security purposes, we do not offer the ability to collect post from our offices.
However, we can forward your post anywhere in world.
Within the UK, we can forward your post to a Post Office branch where you can collect it. This is called āPoste Restanteā. See detailsĀ here.
If youāve opted to have your post forwarded, it will typically take 1-2 working days to be received from when it left our offices. International residents will normally receive post between 3-7 working days from when it left our offices.
If youāve opted for Scan + Email, we aim to do this within 24 hours (excluding bank holidays and weekends) of receiving it at our offices.
Unfortunately, no.
Due to regulations, weĀ do not allow our address to be used with Companies House in the UK and/or by UK Limited Companies in general. The services we can offer UK Limited Companies can be found here.
As standard weāll filter out any obvious junk mail. Unfortunately, itās not always possible to tell. However, you may register with the Mail Preference Service (MPS) which should help reduce/stop unsolicited mail. Itās free to register with the MPSĀ here.
Yes. You can start using the address immediately upon signing-up, but before we can release any post received to you, youāll need to upload photo ID. We have to do a basic verification to meet our legal obligations. This is secure and weāve made it quick and easy. Find out moreĀ here.
If you no longer require our service and wish to cancel, pleaseĀ contact us. Your account will be terminated and post returned to sender at the end of the current period.
When I started my business, I needed an extra address but couldn't justify the cost of renting office space. PostWay provided a professional address right away, and it has made things so much easier for me.
